Orders are shipped via UPS or USPS. You may elect to use UPS Ground or Next Day Air service. USPS Priority are also available on selected products. We reserve the right to change shipping methods at any time.
Under normal circumstances, orders are shipped within 2-3 business days with most orders placed before 3 PM Eastern ship same day. If you have not yet received a shipping confirmation within 2 business days please contact firstname.lastname@example.org with your order number to find out your order status.
Once shipped, you will receive a tracking number by email if you orders was ship via UPS. You can track your order at UPS.com. Order shipped via USPS Priority will receive a Delivery Confirmation Number.
We currently ship only to the United States and Canada. Orders can only be shipped to physical addresses with UPS; Food-Pak Express will not ship to PO Boxes with UPS. However, USPS will have the options to ship to PO Boxes.
Shipping rates are based on weight of the product and relative location from our warehouse located in Boston, MA. Quotes are based on standard UPS and USPS published rates. For shipping quotes you can add items to your cart and use the “Estimate Shipping & Tax” feature of on the cart page to get a quote without having to checkout.
UPS Ground Time-in-Transit Map